How to Run Your Business on the Cheap? 3 Entrepreneurs weigh in . . .
On Thursday April 23rd I found myself in the action theater at the Sony Metreon along with 150 others looking forward to hearing an answer to the age old question of how to run my business on the cheap. The SF Entrepreneurs meetup is hosted by Edith Yeung, who if you haven’t met her, is a wonderfully friendly and positive woman, who appears genuinely committed to helping others find the success that she has had. For this event she recruited three speakers each of whom was given an opportunity to speak about what they do, why they were there, and what insight they had to help others run their business on the cheap. And as happens so often when you get multiple entrepreneurs into a room, their styles, approaches, and suggestions couldn’t have been more different.
Gary Swart CEO of oDesk spoke first. Gary is a calm, confident and direct speaker. I saw him talk at geekSessions 1.5 and his demeanor, though speaking under very different conditions, was nearly identical. oDesk specializes in helping companies: Hire, Manage, and Pay remote contractors as if they were in your office. This of course fit almost too snugly into the meetup’s goal, and Gary quickly moved past his company’s ability to help us run our business on the cheap and gave some specific non-oDesk suggestions. The one that resonated most with me was his statement that companies must “prioritize ruthlessly” by (1) testing and learning, (2) cut what’s not working, and (3) being the best solution to at least one problem. Having spent a number of years as a Sales Engineer, I would heartily second the last statement. Sales people will say they can sell anything, but the truth is that if you give them at least one element of your product that is market leading, it makes their jobs dramatically easier.
Mark Friedler co-founder of Worlds and Games spoke second, and was a strong contrast to Gary. He was a laid back and often witty storyteller, with no urgency to get to a point, obviously quite comfortable with a free flow of information. He talked at length about his entrepreneurial past – beginning with starting up Mark’s Cookies, the first American-style cookie store in Sweden. Though there were plenty of interesting moments in his talk, my favorite of his suggestions was that companies should hire “fake” workers. By this he meant that each of the real employees should take on multiple personas when talking to customers/partners etc on the phone/online, which would allow the company to look larger than it was, and to, in essence, get free research without endangering anyone real. As he said, they had Bruce Lee working for them at one of his companies, and “he” was fired and rehired many times.
Hazel Grace Dircksen, Founder of Socialbees spoke last. Hazel is an enthusiastic, upbeat and intense woman. Socialbees does consulting work primarily concerned with helping companies with their Facebook strategy, and her talk reflected that laser focus. But before she got specific, she started with a warning that nothing, not Facebook, not Socialbees, not anything could help you if your product/brand wasn’t, as she said: awesome. But assuming that something about your product/brand was awesome, then Facebook could help you – if you used it correctly. She made a number of interesting points, but two stood out to me. (1) Use a Facebook page instead of a company newsletter or website because of its inherently viral nature. (2) Run contests constantly, because they were the best generator of new fans, which in turn drove the viral nature of the page, and increased traffic to your site.
The talks themselves were interesting and informative, and while there was nothing earth shattering, I was certainly happy to have attended. I will be joining future SF Entrepreneurs Meetups, as well as October’s BizTechDay, which promises to be a gigantic version of what I experienced last week.

WalkScore @ Web 2.0 mapping
Attending Web 2.0 Mapping and Social Networks Group monthly meetup is always very inspiring. Dedicated to covering broad range of subjects, speakers range from large corporations (Navteq) to small startups (Loopt) to socially oriented technologists. The organizer, Kathryn Burton, is a tireless promoter and coordinator who has arranged with Google to host the meetings for the year. I enjoy the format where everyone attending introduces oneself, so all attendees can approach anyone they find interesting and relevant to their interests. The main presentation of this edition included Navteq developer API and WalkScore. The most exiting was the later. Josh Livni from Umbrella Consulting presented WalkScore - a web mapping tool for showcasing walkability of a many cities. His presentation outlined how they combined census data, topographic maps and crowd sourced input to create a walkability score of any given spot of the cities they represent. The results are aggregated and output as heat maps. It was another inspiring and informative meetup session and did I mention that it was hosted generously by Googlein at their campus.

B2B black box–things you need to know if your startup is an enterprise analytics play
Posted by sana in starting up on April 24th, 2009
Over the last few weeks I’ve heard @davemcclure and others say that analytics is an area of startup opportunity. If your a startup doing this and are considering providing enterprise level analytics products and services do read on.
I was at a meeting with Andreas Ramos of CCG group earlier this week. I am helping Andreas complete conversion analysis for various B2B clients. As we discussed reporting metrics for analysis I became more and more shocked at his suggestions to report fairly simple analytics. I mean don’t businesses already know those? When I voiced my concerns to Andreas, he share a business.com whitepaper with me. Turns out several businesses aren’t as knowlegable about their web analytics as we may think. Here are some highlights from the whitepaper. If you want to read the rest of the paper I’m sure you can dig it up on the business.com website.
- “44% use no web analytics or, in rare cases, use a custom in-house solution
- 49% use a third-party web analytics program that only provides basic site traffic data or which, by default, use the “last click” method for connecting a prospect action (e.g., clicking on a banner ad or
link in an email newsletter) with a conversion, such as a purchase or registration.- 82% of these B2B sites used Google Analytics or Urchin by Google
- half of those 82% use an obsolete version of Google analytics tracking code, i.e., it’s installed, but they aren’t using the tool).
- 93% of sites can’t see the influence that multiple campaigns/keywords have on conversions”
So if you are entering the enterprise web analytics space, know that numbers alone don’t guarantee success since many business ignore these. Instead focus on educating the enterprise market on analytics in simple and clear terms. Don’t assume that all enterprises have analytics tools and also don’t assume that just because enterprises have tools they use them accurately. This is especially the case outside of the SV tech corridor, which by the way is the larger market. ![]()

Nearing the end of the first week - and SFNewTech
The founderShack office is abuzz with enthusiasm as we near the end of our first week of existence. It feels like months have gone by – and given the pressure cooker that was startupweekend, you could argue that it has. We are making rapid progress on the design spec, and have high hopes of a soft launch in four to six weeks. Sharpening up the revenue model is the biggest challenge (what a surprise) and in part for that reason I headed out to SFNewTech last night to see what some of the recent launches looked like, and how they were addressing that problem. The demos were from Yield Software, AdCause, MightyBrand, Twittfilter, Lil’grams, and PixelPipe.
I was particularly struck with MightyBrand, which is taking a dashboard approach to showing how your brands are being discussed throughout the social web. It aggregates conversations from blogs, twitter, digg etc. into a single view – powerful looking stuff, and something I would seriously consider paying for ($24 - $99/month). The demo was generally well done. Ryan chose the other presenters and sfnewtech as the example brands to follow, which was a nice touch. The one really down element to his presentation was his response to the tone indicator. The “overall tone” indicator was perhaps the most visually appealing of the specific features of MightyBrand, a red to green indicator that claimed to show how positively or negatively people were conversing about your brand. However, when pressed on the details Ryan could only say that it was a “crude” implementation, and that it was “not very accurate”. He needs to come up with a better answer to that question – or better technology behind it – perhaps both!
The other demo that particularly interested me was AdCause, but for a totally different reason. Obviously Andrew is new to demoing his product, which came through in his demeanor – he appeared pretty nervous – but that didn’t bother me. What did bother me was that the whole selling point of AdCause - an ad network for twitter - was its connection to charities. As you create a campaign you select what percentage of the revenue goes to which charity. That was pretty simple and frankly a great idea. However, it came out during the demo that people could select 0% as one of the options. To me that invalidates the whole selling point of the site. If I’m going to be more inclined to click on an AdCause link it will be because of the charitable aspect, but if I think that the person running the campaign is keeping all of the revenue, I lose that motivation. To make this idea function well, Andrew needs to put in a minimum percentage being donated, I would think that 10-20% would make sense. That would dramatically improve the concept.
Alright, back to work on the founderShack spec. Though I wasn’t able to remain long last night, it was great to see so many people from StartupWeekend!






